![]() You will need to upgrade it to Windows 8.1 after the refresh has finished. ![]() Note: If you upgrade your Dell laptop from Windows 8 to Windows 8.1 and your Dell laptop has a Windows 8 recovery partition, refresh your PC will restore Windows 8. If your Dell laptop isn’t performing as well as it once did, and you don’t know why, you can refresh your Dell laptop without deleting any of your personal files or changing your settings. How to reset/refresh Dell laptop/desktop Windows 8.1? Option 1: Refresh your Dell laptop/desktop without affecting your files. Part One: You are able to login Windows 8.1 as administrator. If you don’t have Windows 8.1 or Windows RT 8.1 media, contact the manufacturer. If you upgrade your PC to Windows 8.1 or Windows RT 8.1 with a DVD, use that disc. In some cases, you might have created them when you first set up your PC. Check the info that came with your PC to see if your manufacturer provided these discs or media. If your PC came with Windows 8.1 or Windows RT 8.1, you will need the discs or thumb drive that came with your PC. If that happens, what you will need depends on your PC. In most cases, once you start to refresh or reset your Dell computer, it will finish on its own, However, if Windows needs missing files, you will be asked to insert recovery media, which is typically on a DVD disc or thumb drive. ![]() Before you start to refresh or reset your Dell laptop/desktop.
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